Covid-19 Money Back Guarantee

For added peace of mind when booking any of our trips we include a ‘Covid-19 money back guarantee’ if we (Family Outings Ltd) must cancel a trip.

If any trip must be cancelled by Family Outings Ltd (for any reason inclusive of Covid-19) a full refund will be offered.  If accepted the money will be returned to your original payment method within 10 working days from acceptance.  Where possible a date change will also be offered but a full refund will always be available.

For passenger cancellations we strongly recommend purchasing travel insurance which covers you against Covid-19 isolation/hospitalisation.  Our standard cancellation policy will apply to any cancellations made by passengers on the trip.

Find all of our current trips HERE.

All of our National coach trips & holidays depart from Stockton, Middlesbrough, Hartlepool & Billingham and are family friendly.  On board services include free colouring packs, toilet on board, hot and cold drink service, entertainment, and a designated host (not the driver) to assist with all your needs.